Weird PIX ARP table collection

[Erick]

I have a PIX that does not have a complete ARP table. The PIX passed tune live access and check device with flying colors. If I click the get live data for the ARP table it is successful but only has about five lines. If I log into the PIX the ARP table is several pages long. I was unable to fix the model to collect the complete ARP table until I removed the model from the workspace then rediscovered it. Now the ARP table is 100% what it should be. My reason for pointing this out is because I hope I don't have other PIX/ASA devices like this one causing me to be missing data elsewhere.

[eddy]

Hi Erick,

We are looking into this problem and trying to replicate it in our environment. We'll let you know when we find some clues.

If it's convenient for you, can you please gather the following information and send to support@netbraintech.com? They'll help us a lot to track the root cause of this issue.

1) The device information of this PIX firewall, you can get this from the
"Check Device" tab.

http://www.netbraintech.com/share/Device_settings.png


2) The complete ARP table of this PIX firewall, you can Export it to a .csv file.

http://www.netbraintech.com/share/PIX_export.png

Thanks.