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rayv 2018
02-09-2018, 11:17 AM
When trying to discover a Riverbed WAN Optimizer, I get the above error even though Riverbed WAN Optimizer is enabled in Device Types. Also I see that there is an entry in the Vendor Model Table for the matching OID (1.3.6.1.4.1.17163.1.1). How can I discover these?

Edel
02-11-2018, 09:29 PM
Could you please paste the error message? So, we can analyze it.

rayv 2018
02-12-2018, 10:43 AM
Sure thing:

Discovery of 10.210.14.30 Begin
Ping [10.210.14.30] via Network Server(10.112.18.121);
Successful
Send RO = [public][version:v2c] to [10.210.14.30] via Network Server(10.112.18.121)
Succeed
Retrieving [10.210.14.30]'s Hostname , Vendor and Model via Network Server(10.112.18.121);
Successful
The device type is not permitted to discovery.
Discovery of 10.210.14.30 complete

rayv 2018
02-12-2018, 10:47 AM
Partial from the export of the results:

Device Type Vendor Model
Riverbed WAN Optimizer Riverbed Steelhead Appliance

Sys OID
1.3.6.1.4.1.17163.1.1

Edel
02-12-2018, 11:40 PM
Ray,
This issue may cause by the "Riverbed WAN Optimizer" has been added to the do-not-scan list.
If you are using NetBrain v7 You can try unchecking it and discover the device again.

NetBrain version 7:


https://image.ibb.co/jzsaVn/2018_02_13_11_37_16.jpg


NetBrain verison 6.x:

https://image.ibb.co/jtgDGS/2018_02_13_11_31_04.jpg


PLease paste the discovery log if the problem still exists. Thanks.

rayv 2018
02-13-2018, 11:18 AM
Hello Edel,
That was the issue! I am running 6.2. Removed Riverbed WAN Optimizer from the do-not-scan list and rediscovered.
Many thanks,
Ray