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-   -   Why Vendor information missing for some MAC entries. (http://forums.netbraintech.com/showthread.php?t=21864)

Ellen1 03-14-2018 11:10 PM

Why Vendor information missing for some MAC entries.
 
When exporting MAC Data tables I see many devices do not have vendor name provided. I am able to see these if I use an on-line OUI finder. Please advise.

NetBrainTAC 03-15-2018 05:28 AM

Re: Why Vendor information missing for some MAC entries.
 
2 Attachment(s)
Hi Ellen1, you failed to find the vendor name probably because this Vendor -MAC information is not in our database.
Would you please go to “Tenant Management”- “Misc Configuration”- “OUI Information” and add the entries?
Then drag the devices on the map, right click to retrieve MAC table and with “Auto update all selected data in current baseline” checked.
When it completes, open the MAC table and check again.Thanks~


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