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Forum: NetBrain Product 06-01-2020, 09:51 PM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Re: Tell us the "Unclassified Device" in NetBrain

Hi Vandoyn,

Thanks for your post! . We'll add this OID into our database, and for now please fix it with this solution (https://www.netbraintech.com/docs/ie80/help/index.html?vendor-model.htm) on...
Forum: NetBrain Product 04-20-2020, 10:42 PM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Re: Tell us the "Unclassified Device" in NetBrain

Thank you for escalating this. We'll add this OID into our database, and for now please fix it with this solution (https://www.netbraintech.com/docs/ie80/help/index.html?vendor-model.htm)on your...
Forum: NetBrain Product 04-20-2020, 10:25 PM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Re: Tell us the "Unclassified Device" in NetBrain

Thank you for escalating this. We'll add this OID into our database, and for now please fix it with this solution (https://www.netbraintech.com/docs/ie80/help/index.html?vendor-model.htm)on your...
Forum: NetBrain Product 08-29-2019, 02:12 AM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Re: Tell us the "Unclassified Device" in NetBrain

Thank you for escalating this. We'll add this OID into our database, and for now please fix it with this solution...
Forum: NetBrain Product 08-29-2019, 02:11 AM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Re: Tell us the "Unclassified Device" in NetBrain

Thank you for escalating this. We'll add this OID into our database, and for now please fix it with this solution...
Forum: NetBrain Product 07-26-2019, 01:22 AM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Re: Tell us the "Unclassified Device" in NetBrain

Thank you for escalating this. We'll add this OID into our database, and for now please fix it with this solution...
Forum: NetBrain Product 04-18-2019, 01:39 AM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Re: Tell us the "Unclassified Device" in NetBrain

Thank you very much for the list!
For the OIDs of Arista Switches and Fortigate FW, please let us know your IE version, such as 7.1.xx. Our team can update the listed OID into the vendor model...
Forum: NetBrain Product 03-04-2019, 09:50 PM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Re: Tell us the "Unclassified Device" in NetBrain

Thank you for escalating this. We'll add this OID into our database, and please follow the instructions (https://www.netbraintech.com/docs/ie71/help/index.html?unclassified-network-devices.htm) to...
Forum: NetBrain Product 03-04-2019, 09:10 PM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Re: Tell us the "Unclassified Device" in NetBrain

Thank you for escalating this. We'll add this OID into our database, and please follow the instructions (https://www.netbraintech.com/docs/ie71/help/index.html?unclassified-network-devices.htm) to...
Forum: NetBrain Product 02-17-2019, 09:21 PM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Re: Tell us the "Unclassified Device" in NetBrain

Hi Michael,

We have send the solution to you via email, please check and let us know how it goes.
Forum: NetBrain Product 09-27-2018, 10:33 PM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Re: Tell us the "Unclassified Device" in NetBrain

Please refer to this webpage to log into Tenant Management Page: https://www.netbraintech.com/ftp/IE71/OnlineHelp/index.html?redirecting-to-tenant-manageme-page.htm
And please make sure you have the...
Forum: NetBrain Product 05-21-2018, 03:16 AM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Re: Tell us the "Unclassified Device" in NetBrain

Thanks for the information, please follow the attached instruction to resolve unclassified device. Kindly note that we support Tellabs Switch and Tellabs Router, not quite sure whether above drivers...
Forum: NetBrain Product 11-09-2017, 09:37 PM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Re: Tell us the "Unclassified Device" in NetBrain

We do support import and export the vendor model table in version 7.0, you can right click any entry of the vendor model table, then click export, all entries will be exported. You can also click...
Forum: NetBrain Product 11-02-2017, 05:24 AM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Re: Tell us the "Unclassified Device" in NetBrain

Please refer to the PDF online:

http://ws2.netbraintech.com/download/How-to-ie-7/How%20to%20Resolve%20Unclassified%20Devices.pdf
Forum: NetBrain Product 11-01-2017, 02:06 AM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Re: Tell us the "Unclassified Device" in NetBrain

It seems that we don't support this device type currently could you please create a MVS feature request on https://www.netbraintech.com/submit-a-ticket/ for this issue?
Forum: NetBrain Product 06-07-2017, 03:26 AM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Re: Tell us the "Unclassified Device" in NetBrain

Hi, this OID has been added into our database as "end system". thanks.
Forum: NetBrain Product 04-10-2017, 02:49 AM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Re: Tell us the "Unclassified Device" in NetBrain

Thanks a lot for your information, we have added these info in our database and will include this modification in the next release.
Forum: NetBrain Product 10-27-2016, 05:45 AM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Re: Tell us the "Unclassified Device" in NetBrain

Thank you for submitting the OID to us. We will update it into our database and this change will be included in the next release.
Forum: NetBrain Product 09-11-2016, 10:38 PM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Re: Tell us the "Unclassified Device" in NetBrain

Thanks very much for your information.

Really sorry for that our server is upgrading and the check update function is not working currently.

Please kindly follow this link...
Forum: NetBrain Product 05-02-2016, 10:09 PM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Re: Tell us the "Unclassified Device" in NetBrain

Thank you for your information but we already have this OID in our DB.can please click on "check update" in the vendor model to update your local DB?
Forum: NetBrain Product 05-02-2016, 09:57 PM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Re: Tell us the "Unclassified Device" in NetBrain

Thanks for those info.

Regarding 1.3.6.1.4.1.9.1.1935 : It is already in our DB. can please click on "Check update" in the vendor model table?

Regarding 1.3.6.1.4.1.9.1.1999 : I have added...
Forum: NetBrain Product 04-12-2016, 09:11 PM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Re: Tell us the "Unclassified Device" in NetBrain

Thank you for your information. We added this OID to NetBrain Database
Forum: NetBrain Product 05-07-2015, 04:12 AM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Re: Tell us the "Unclassified Device" in NetBrain

Thanks for those info, I'm sorry that currently NB doesn't support those Vendor models, I've log it into our database and will let you know once NB support it.
Forum: NetBrain Product 06-13-2014, 02:11 AM
Replies: 60
Views: 148,342
Posted By NetBrainTAC
Tell us the "Unclassified Device" in NetBrain

Sometimes, devices are discovered as "Unclassified Device" in NetBrain. Those devices may be already supported but not in our Vendor Model database. Although we are trying to add most of them into...
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