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Forum: NetBrain Product

09-01-2017, 04:45 AM

Replies: 1

Document L2 topology

Views: 18,961

Posted By Eric

Re: Document L2 topology

We do have the Export function in the Switch Connectivity table and One-IP Table.
Please open the NetBrain Workstation, locate to the Tab “L2 Topology”, open the Switch Connectivity table and One-IP...

Forum: NetBrain Product

08-28-2017, 04:41 AM

Replies: 1

Can Network Server associate with NetBrain Consultant Edition

Views: 21,875

Posted By Eric

Re: Can Network Server associate with NetBrain Consultant Edition

Yes, please contact NetBrain Support for the download file of the Network Server regarding specific version.
Also, make sure Network Server is able to SNMP,Telnet/SSH to the devices which need to be...

Forum: NetBrain Product

07-18-2017, 04:11 AM

Replies: 1

Not able to save the existing Qmap on the Shared Server

Views: 17,712

Posted By Eric

Re: Not able to save the existing Qmap on the Shared Server

This error indicated that your user account does not have the permission to modify the Server Map.
Because in V6.2a1, a new permission being added which is “Overwrite Server Map”, you have to login...

Forum: NetBrain Product

07-17-2017, 05:33 AM

Replies: 1

Netbrain logic for management IP selection on devices

Views: 11,301

Posted By Eric

Re: Netbrain logic for management IP selection on devices

When a new device is discovered into NetBrain, NetBrain will set the first accessible(ping-able) IP address as the management IP and saves it in device settings.
And for the devices which are...

Forum: NetBrain Product

06-09-2017, 02:23 AM

Replies: 1

Firewall requiring RW snmp string

Views: 18,008

Posted By Eric

Re: Firewall requiring RW snmp string

The purpose of the RW community string is for NetBrain monitoring purpose using our Qapp.
Also using RW strings for the proxy ping function, but the proxy ping only support the Cisco device.

Forum: NetBrain Product

06-07-2017, 12:26 AM

Replies: 1

Cannot discover Cisco device with error cannot find the driver of the device

Views: 17,943

Posted By Eric

Re: Cannot discover Cisco device with error cannot find the driver of the device

Please try to rename the baseline folder to re-download the driver from the server to give it a try:

Go to the EE workstation installation directory @\NetBrain\Workstation Enterprise...

Forum: NetBrain Product

04-19-2017, 03:21 AM

Replies: 1

Saving Qchange files to NetBrain workspace server?

Views: 19,155

Posted By Eric

Re: Saving Qchange files to NetBrain workspace server?

There exists no entry to upload the qchange files to the workspace server at the remote workstation side.

Currently, we could only share the qchange task via share folder or other tools.

Forum: NetBrain Product

04-17-2017, 04:03 AM

Replies: 1

Can NetBrain add devices with same hostname?

Views: 21,288

Posted By Eric

Re: Can NetBrain add devices with same hostname?

Hi gramat,

NetBrain is identifying and classifying device based on the Hostname, and all the related data of each device is applying to the specific device via Hostname at the backend.
Currently,...

Forum: One-Skill-at-a-Time

02-24-2017, 03:21 AM

Replies: 1

How to discover IP Phones?

Views: 13,190

Posted By Eric

Re: How to discover IP Phones?

Currently, there are two ways to discover IP phones.

1. Discover IP phones from Cisco Callmanager via SNMP. (Cisco only)

2, Netbrain discovery IP Phone through Switch which directly connected...

Forum: NetBrain Product

02-22-2017, 05:18 AM

Replies: 1

Does Netbrain support CheckPoint VSX? and discover the multiple instances individually? If so, does each one use up a licensed node number?

Views: 19,421

Posted By Eric

Re: Does Netbrain support CheckPoint VSX? and discover the multiple instances individually? If so, does each one use up a licensed node number?

We support Checkpoint VSX. and we discover multi vsx and add each vsx as a single device into workspace. You are right, each vsx will cost one license node number.

Forum: NetBrain Product

11-23-2016, 11:26 PM

Replies: 3

I am not able to activate the Qmap Reader using the license key that sent from your side.

Views: 29,389

Posted By Eric

Re: I am not able to activate the Qmap Reader using the license key that sent from your side.

To use the Qmap reader, you do not have to activate the license since this is a totally free tool.
You can ignore license activate window by clicking Later option, which will not hinder the...

Forum: NetBrain Product

11-23-2016, 04:07 AM

Replies: 1

Is there any option to change the frequency of the Monitor Feature

Views: 23,524

Posted By Eric

Re: Is there any option to change the frequency of the Monitor Feature

At the workstation side, click the NetBrain logo at the upper-left corner, choose the ‘options’, switch to ‘Monitor’ tab, the frequencies could be modified there. There are 3 values: SNMP; Proxy...

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