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12-20-2012, 07:26 AM
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FAQ: Why does NetBrain fail to discover serial number and Location in some devices?
NetBrain collects these data via “show version” command, and contactor/location from configuration files. If the “show version” command is not supported in the device, then NetBrain cannot discover the serial number.
If “snmp-server location/contact” is not configured in the device, NetBrain will fail to discover the location. 
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