[rayv 2018]

When trying to discover a Riverbed WAN Optimizer, I get the above error even though Riverbed WAN Optimizer is enabled in Device Types. Also I see that there is an entry in the Vendor Model Table for the matching OID (1.3.6.1.4.1.17163.1.1). How can I discover these?

[Edel]

Could you please paste the error message? So, we can analyze it.

[rayv 2018]

Sure thing:

Discovery of 10.210.14.30 Begin
Ping [10.210.14.30] via Network Server(10.112.18.121);
Successful
Send RO = [public][version:v2c] to [10.210.14.30] via Network Server(10.112.18.121)
Succeed
Retrieving [10.210.14.30]'s Hostname , Vendor and Model via Network Server(10.112.18.121);
Successful
The device type is not permitted to discovery.
Discovery of 10.210.14.30 complete

[rayv 2018]

Partial from the export of the results:

Device Type Vendor Model
Riverbed WAN Optimizer Riverbed Steelhead Appliance

Sys OID
1.3.6.1.4.1.17163.1.1

[Edel]

Ray,
This issue may cause by the "Riverbed WAN Optimizer" has been added to the do-not-scan list.
If you are using NetBrain v7 You can try unchecking it and discover the device again.

NetBrain version 7:





NetBrain verison 6.x:




PLease paste the discovery log if the problem still exists. Thanks.

[rayv 2018]

Hello Edel,
That was the issue! I am running 6.2. Removed Riverbed WAN Optimizer from the do-not-scan list and rediscovered.
Many thanks,
Ray