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Old 12-20-2012, 07:26 AM
NetBrainTAC NetBrainTAC is offline
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Default FAQ: Why does NetBrain fail to discover serial number and Location in some devices?

NetBrain collects these data via “show version” command, and contactor/location from configuration files. If the “show version” command is not supported in the device, then NetBrain cannot discover the serial number.

If “snmp-server location/contact” is not configured in the device, NetBrain will fail to discover the location.
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