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Old 11-18-2016, 01:03 AM
Ellen1 Ellen1 is offline
 
Join Date: Nov 2016
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Default Devices not mapping correctly- any way to update map

One more question, when I extend the neighbor of a device, it does not show up correctly. The config is OK and shows the correct neighbor.
Any way to force the Q-Map to update the neighbors as per the live device config?
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Old 11-18-2016, 02:47 AM
NetBrainTAC NetBrainTAC is offline
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Join Date: Dec 2012
Posts: 479
Default Re: Devices not mapping correctly- any way to update map

Hi Ellen1, please try to right click on the blank of the Qmap, select “Map Data-Regenerate Map” then regenerate it.
You may refer to the below link for more details.
https://www.netbraintech.com/ftp/EE61/OnlineHelp/index.html?regenerating_maps.htm
Moreover, please kindly note that you may want to update current baseline by enabling “Auto Update Baseline Configuration” when retrieving live data.
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