[DevilNutz]

We have upgraded to v8.0 in order to take advantage of the manual configuration file import feature that was supposed to be added back. However, after upgrading when logging into the end-user page the screen stays at "Loading Application". It has been that way for more that 48 hours. We can access the admin page without a porblem.

[DevilNutz]

Hopefully, a solution will be provided sooner rather than later as we cannot utilize the software as it stands.

[NetBrainTAC]

Originally Posted by DevilNutz

Hopefully, a solution will be provided sooner rather than later as we cannot utilize the software as it stands.

Hi DevilNutz,

Sorry for the trouble. For any urgent issues, we strongly recommend to call or email Netbrain support so that we will provide a timely response.

Since I cannot find your license info, please email us or call us at 1-800-605-7964 (US) or 1-781-221-7199 (outside of US) if the issue still remains.

Sorry for the inconvenience.

Thanks,
Gerry

[DevilNutz]

Hello, the original issue has been resolved thank you. However, were do you upload device configuration files in v8.0. This was supposed to be a feature added back to v8.0.