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Old 02-01-2018, 03:11 AM
Netbrain-user-germany Netbrain-user-germany is offline
 
Join Date: Jan 2018
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Default Visio 2016 Export

Hi,

when I try to export a map to Visio 2016 netbrain shows that a Visio file has been created. But I can't open it with Visio 2016.

Thanks
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Old 02-02-2018, 02:17 AM
Wengong Sun
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Default Re: Visio 2016 Export

We may need to get more info to understand the issue that you are having now.

1. Is the first time that you have this issue? And are there any other have the same issue in your orginization?

2. Are you using NetBrain in an English language OS? Not only the display language is English. Just check the follow settings.

3. Can you please send your visio map and the map in NetBrain for further analysis? Since it is a complex issue, can you please contact us at support@netbraintech.com?


Last edited by Wengong Sun; 02-02-2018 at 03:03 AM.
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