[Ellen1]

Unable to initiate CLI session via Putty, after adding the credentials and successfully tuning the devices. Right clicking and selecting the "Telnet/SSH CLI" option brings up the putty session, however the session times out

[NetBrainTAC]

Hi, before using the Telnet/SSH CLI function, please follow below instruction to initialize the function.
https://www.netbraintech.com/ftp/IE71/OnlineHelp/telnet_ssh-cli.htm?zoom_highlightsub=Telnet+SSH+Cli
Note: After following the instruction, you should find an extra option in the Launch Application windows, choose the SSH if you use the Firefox. Please make sure your PC could access the devices which you want to login. Thanks