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Old 12-21-2018, 03:24 PM
tfelton tfelton is offline
 
Join Date: Oct 2018
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Default Pathing Job

I am attempting to path through Firewall. I can locate the network in question in the route table. I am able to successfully connect to other segments connected to the firewall. I am only presented with this error "*Path failed: Gateway device was not found" when attempting to map through the DMZ port. It populates an end device. How can this be perceived? if the pathing notes in its NCT tables it is a checkpoint firewall directly connected.
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Old 12-24-2018, 10:04 PM
NetBrainTAC NetBrainTAC is offline
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Join Date: Dec 2012
Posts: 491
Default Re: Pathing Job

Please make sure NetBrain has full access to the related devices in the path(through Tune), then run a benchmark with built-in live data and NCT tables selected, recalculate the path.
If the issue still exists, please send the path map to NetBrian support team(support@netbraintech.com) for further analysis.
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