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Old 03-14-2017, 05:07 PM
aducey aducey is offline
 
Join Date: Mar 2017
Posts: 4
Default Change Management feature not working as expected

It's timing out at the username prompt, won't execute. Any suggestions?

Thanks!
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Old 03-15-2017, 04:07 AM
NetBrainTAC NetBrainTAC is online now
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Join Date: Dec 2012
Posts: 369
Default Re: Change Management feature not working as expected

Hi,

If the auto login cannot pass through the username prompt part, you need to check if you had configured the Local Network Setting which to add local Telnet credentials for Smart Telnet and Change Management.
Noticed that we had a case created regarding this issue, and I had sent the details that need to be checked at your side via e-mail.

NetBrain Case#00059938
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