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Old 04-12-2017, 05:24 AM
Ellen1 Ellen1 is offline
 
Join Date: Nov 2016
Posts: 10
Default License activation-no internet connection

I would like to activate the license. But the machine doesn't have an internet connection. Please advise.
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Old 04-12-2017, 06:20 AM
NetBrainTAC NetBrainTAC is offline
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Join Date: Dec 2012
Posts: 369
Default Re: License activation-no internet connection

Hi Ellen1, you can submit ticket to support@netbraintech.com and we will help you ASAP. Please kindly follow steps listed in attached document and send identify file to us, we will help you to activate the offline license.

Make sure that the server hardware setting is the same when you create the identify file and activate the license file, especially that the all USB ports are in the same state.

Thanks,
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File Type: pdf How to Activate Offline License.pdf (219.0 KB, 0 views)
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