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Old 04-13-2017, 02:03 AM
Ellen1 Ellen1 is offline
 
Join Date: Nov 2016
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Default Fail to login for NetBrain Training-"Failed to process the message:return status error(406))"

Hi, I request a training Login for a session(class.netbraintech.com) but when I test the user and password but I get the error message:

"Failed to process the message:return status error(406)

Please advise.
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Old 04-13-2017, 05:40 AM
NetBrainTAC NetBrainTAC is offline
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Join Date: Dec 2012
Posts: 381
Default Re: Fail to login for NetBrain Training-"Failed to process the message:return status error(406))"

This error message pops up because the Server cannot be reached from your Workstation.
Are you using a proxy for internet connection? If yes, please add the proxy address following the screenshot.

If the issue still persists, please kindly send ticket to support@netbraintech.com and we will reach out to you asap.
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