[Mohammad]

What is the procedure to unlock the admin account in NetBrain?

[NetBrainTAC]

Please follow the below steps to reset the admin password in NetBrain database.

1) Open the Postgres, create a connection to the Postgres and then follow the screenshot below. Login to the NetBrain Server, from your window start menu open Programs > Postgresql 8.4 for NetBrain > pgAdmin III.

2) If you have not created a database connection for the NetBrain database, you need to create a new connection. Click File > Add Server to open the New Server Registration window.

3) Enter a unique name. Enter 127.0.0.1 as the Host, 54321 as the port and the username and password of the database (by default, it is postgres/postgres ). Click the OK button and the server is added into the pgAdmin.

4) Go to nbclic>user, change the password manually and then click Refresh button to encrypt the password.

5) Save and close the table and try to login with the password you just changed.