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Old 10-03-2019, 12:21 PM
DevilNutz DevilNutz is offline
 
Join Date: Jul 2019
Posts: 6
Default NB v8.0 Issue

We have upgraded to v8.0 in order to take advantage of the manual configuration file import feature that was supposed to be added back. However, after upgrading when logging into the end-user page the screen stays at "Loading Application". It has been that way for more that 48 hours. We can access the admin page without a porblem.
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Old 10-04-2019, 01:57 PM
DevilNutz DevilNutz is offline
 
Join Date: Jul 2019
Posts: 6
Default Re: NB v8.0 Issue

Hopefully, a solution will be provided sooner rather than later as we cannot utilize the software as it stands.
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Old 10-10-2019, 04:19 AM
NetBrainTAC NetBrainTAC is offline
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Join Date: Dec 2012
Posts: 510
Default Re: NB v8.0 Issue

Quote:
Originally Posted by DevilNutz View Post
Hopefully, a solution will be provided sooner rather than later as we cannot utilize the software as it stands.
Hi DevilNutz,

Sorry for the trouble. For any urgent issues, we strongly recommend to call or email Netbrain support so that we will provide a timely response.

Since I cannot find your license info, please email us or call us at 1-800-605-7964 (US) or 1-781-221-7199 (outside of US) if the issue still remains.

Sorry for the inconvenience.

Thanks,
Gerry
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Old 10-30-2019, 12:55 PM
DevilNutz DevilNutz is offline
 
Join Date: Jul 2019
Posts: 6
Default Re: NB v8.0 Issue

Hello, the original issue has been resolved thank you. However, were do you upload device configuration files in v8.0. This was supposed to be a feature added back to v8.0.
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