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Old 02-09-2018, 10:17 AM
rayv 2018 rayv 2018 is offline
 
Join Date: Jan 2018
Posts: 4
Default Device type is not permitted to discovery

When trying to discover a Riverbed WAN Optimizer, I get the above error even though Riverbed WAN Optimizer is enabled in Device Types. Also I see that there is an entry in the Vendor Model Table for the matching OID (1.3.6.1.4.1.17163.1.1). How can I discover these?
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Old 02-11-2018, 08:29 PM
Edel Edel is offline
 
Join Date: Dec 2017
Posts: 14
Default Re: Device type is not permitted to discovery

Could you please paste the error message? So, we can analyze it.
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Old 02-12-2018, 09:43 AM
rayv 2018 rayv 2018 is offline
 
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Default Re: Device type is not permitted to discovery

Sure thing:

Discovery of 10.210.14.30 Begin
Ping [10.210.14.30] via Network Server(10.112.18.121);
Successful
Send RO = [public][version:v2c] to [10.210.14.30] via Network Server(10.112.18.121)
Succeed
Retrieving [10.210.14.30]'s Hostname , Vendor and Model via Network Server(10.112.18.121);
Successful
The device type is not permitted to discovery.
Discovery of 10.210.14.30 complete
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Old 02-12-2018, 09:47 AM
rayv 2018 rayv 2018 is offline
 
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Posts: 4
Default Re: Device type is not permitted to discovery

Partial from the export of the results:

Device Type Vendor Model
Riverbed WAN Optimizer Riverbed Steelhead Appliance

Sys OID
1.3.6.1.4.1.17163.1.1
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Old 02-12-2018, 10:40 PM
Edel Edel is offline
 
Join Date: Dec 2017
Posts: 14
Default Re: Device type is not permitted to discovery

Ray,
This issue may cause by the "Riverbed WAN Optimizer" has been added to the do-not-scan list.
If you are using NetBrain v7 You can try unchecking it and discover the device again.

NetBrain version 7:





NetBrain verison 6.x:




PLease paste the discovery log if the problem still exists. Thanks.
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Old 02-13-2018, 10:18 AM
rayv 2018 rayv 2018 is offline
 
Join Date: Jan 2018
Posts: 4
Default Re: Device type is not permitted to discovery

Hello Edel,
That was the issue! I am running 6.2. Removed Riverbed WAN Optimizer from the do-not-scan list and rediscovered.
Many thanks,
Ray
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